Relentless was created to revolutionize the way that people find jobs using AI and Machine Learning.
We know that the hiring system is broken. It’s become harder than ever to find solid, high-paying jobs, regardless of how strong your professional background. So we’ve made the process easier.
Our goal is to help busy, ambitious job seekers land their dream job in a fraction of the time they’d normally take, and with a fraction of the effort. Some of our clients have secured $50,000+ salary bumps. Others have doubled their income entirely. And we won’t stop until we’ve been able to offer those same outcomes to tens of thousands of people around the world.
So if you’re as passionate as we are about leveling the hiring playing field, continue reading. We might be the right place for you—and you might just be the new teammate we’re looking for.
We’re a people-driven technology startup, and (for very obvious reasons) we take hiring seriously. We care deeply about your experience and accomplishments. But we care even more about your values and how they’ll align with ours. Here are a few we hold dear:
We value people who take the bull by the horns. We personally try to proactively identify problems that need to be solved, come up with solutions, and push those solutions forward quickly. We’re looking for the same out of you, too.
Our word matters. We do everything we can to speak with truth; if we say we’re going to do something, we do it. And if we fall short (because we’re human and we’ll all occasionally fall short), we own up to it, learn from it, and take accountability to make things right.
We have audacious goals. That means we need to be audacious in the expectations we set for ourselves. We want to be the best in the world at what we do, and we want to help each other achieve those aims, too.
We genuinely enjoy the work we do, and we try to find joy in things both big and small. We believe that trying to be present in the “now” not only increases our effectiveness, it also allows us to enjoy our lives on a day-to-day basis.
We’re ops people at heart. We believe in building systems that take the guesswork out of our day to day lives, and then documenting those systems, simplifying them, and finally (if you’re interested in moving into a management role) delegating them to someone else.
We’re looking for a Head of Customer Success who will be in charge of ensuring that each of our clients has as positive an experience with Relentless as possible. You’ll play a pivotal role in the growth of the company; your leadership will be instrumental in driving customer satisfaction and retention, and will ultimately contribute to our mission of revolutionizing the job search process.
We’re a fast-growing startup, and your responsibilities will vary over time, but these core responsibilities will always remain the same:
First of all: we’re not expecting you to meet 100% of the criteria below. The list below contains skills and qualifications we think someone who’ll be successful in the role has probably attained. But everyone’s career journey looks a little different. Use the list below as a set of guidelines rather than strict requirements. If you fit most of them? We want to see your application.
We like to move fast; our hiring process end-to-end typically takes an average of 2-3 weeks. If we think it’ll take longer, we’ll proactively let you know.
Founder, Kareem Abukhadra: Kareem is an immigrant entrepreneur in the United States on an O1 Visa, who bootstrapped Relentless to a 7-figure annual run rate.
Prior to working on Relentless, he was a talent strategy consultant at McKinsey and spent time in the venture tech scene, sourcing deals for notable investors including the founders of Netflix, Tinder, and Angel List.
For his undergraduate studies, Kareem studied labor markets and Economics at Columbia University, on a full-ride merit scholarship from the King of Saudi Arabia.
Advisor, Eric Marcoullier: Eric is a serial entrepreneur with a track record including founding and selling Gnip for $100MN to Twitter, founding IGN (IPO'd), and advising 100+ startups through his association with Techstars.
We’ve tried to strike a balance between giving you enough detail to decide whether you think this role might be a good fit for you and not completely drowning you in information. We genuinely love our jobs, and we want to make sure that when you click the Apply button, it’s because you’ve read everything above and have come to the conclusion that you might like this job, too.
And like we said above: even if you don’t meet 100% of our wishlist above, we encourage you to apply anyway. We view every application we receive as a chance to meet someone awesome.
And finally: we are committed to creating a safe, inclusive environment for each and every one of our employees. We believe that our differences make us stronger, smarter, and more curious, and we take active steps each and every day to live our lives in a way that embodies those beliefs. We provide equal opportunity to all employees, and will never discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or parental status, or disability.
If it looks like Relentless might be a good fit for you and you'd like to submit an application, click on the Apply Now link below. There will be a question labeled "Additional Questions," where we'll ask you to jot down responses to 1 or more role-specific questions.
The questions are below:
Question 1: How many resumes have you written for people landing US based jobs in tech?
Example answer: I've written resumes for 200+ people landing jobs in tech.
Question 2: How many people have you coached on their careers?" Example answer: I've coached over 40+ people on how to pick the right role, pass interviews, and negotiate. I did this for 3 years in my last role at _______
Example answer: I've coached over 40+ people on how to pick the right role, pass interviews, and negotiate. I did this for 3 years in my last role at _______
3. How many years of experience do you have in a customer facing role?
Example answer: I have spent 4 years in customer success or sales.